Home Planning • Installation • Support

Planning • Installation • Support

Solar & Power Support Services

Find the right conversation for a new solar project or an existing power system. Explore installation planning, UPS service and battery-replacement support.

Choose the right starting point

New projects and existing equipment need different support.

A new solar installation begins with the property and its electricity requirement. Home solar and commercial applications have separate routes so the discussion can focus on the site, intended operation and suitable system configuration.

Existing power equipment needs a different starting point. UPS service, inverter repair, battery replacement and maintenance-contract enquiries should identify the equipment already in use. This makes the requested work clearer than a general request for a new system.

Use the service routes below to find the relevant starting point. The actual work, products, access arrangements and inclusions need to be agreed for the installation. A service-category name alone does not establish response times, parts coverage or a maintenance schedule.

Solar project support

Diagram of rooftop solar supplying household uses

Home solar

Explore the property, generation and backup questions behind a household installation.

Solar installation collage showing technicians and panel arrays

Commercial solar

Discuss business, institutional and other commercial applications.

Solar panels with a city skyline in the distance

Hybrid systems

Consider storage and intended operating modes alongside solar generation.

Support for equipment already in use

APC UPS services

Installation, maintenance, faults and upgrade enquiries.

Emerson UPS service

Identify the existing equipment and requested work.

Microtek inverter repair

Describe the inverter and the symptoms to be assessed.

Microtek UPS service

Discuss support for an existing UPS installation.

UPS battery replacement

Plan the replacement specification and work scope.

Maintenance contracts

Start an Eaton AMC enquiry or use the Numeric service route for Numeric equipment.

Numeric maintenance enquiries

For Numeric equipment, identify the models, quantities and installation locations before discussing the maintenance scope.

Your questions, answered

Solar & Power Support Services — common questions

What should I send for a repair enquiry?

Include the make, model, site location and any displayed alarm or symptom.

Can maintenance be discussed separately from new equipment?

Yes. The service range includes maintenance routes for existing UPS systems.

Is a new solar project handled like a UPS repair?

No. A solar project needs site and usage information; a repair enquiry needs equipment identification and a description of the issue. Use the route that matches the requirement.

What should an AMC enquiry include?

List the equipment make, model, quantity, installation location and the type of maintenance support required. Ask for the proposed inclusions and exclusions in writing.

Does a service listing guarantee that parts or batteries are included?

No. Confirm the specific scope, replacement items and other inclusions in the quotation or service agreement.

Find the right service

Share your location and the requirement you would like to discuss.